Privacy Policy

Effective Date: January 1, 2026

Lokal respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, apply for membership, or interact with Lokal.

1. Information We Collect

We collect only the information necessary to thoughtfully support families and caregivers.

Information You May Provide

This may include:

  • Name

  • Email address

  • Phone number

  • General information about your family or care needs

  • Application responses

  • Communication submitted through forms or email

Providing information is voluntary, but some details are required to apply for membership or request support.

2. How We Use Information

We use your information to:

  • Review membership applications

  • Communicate with you about Lokal services

  • Provide curated caregiver introductions

  • Offer ongoing support to members

  • Improve the quality and clarity of our services

We do not use your information for automated decision-making or profiling.

3. Information Sharing

Lokal does not sell, rent, or trade personal information.

Information may be shared only when necessary:

  • With caregivers, with your consent, to facilitate introductions

  • With service providers who support website hosting, forms, or communications

  • When required by law

We share information thoughtfully and minimally, aligned with our relationship-driven approach.

4. Caregiver Information

Caregivers who apply or participate in the Lokal network provide information voluntarily. That information is used solely for evaluation, matching, and relationship support.

Caregiver information is not shared publicly or sold.

5. Data Storage and Security

Lokal takes reasonable steps to protect personal information using standard administrative and technical safeguards.

However, no method of transmission or storage is completely secure. By using Lokal, you acknowledge and accept this risk.

6. Cookies and Analytics

Lokal may use basic cookies or analytics tools to understand website usage and improve functionality.

These tools do not collect personally identifiable information beyond standard usage data.

You can adjust your browser settings to limit cookies if you choose.

7. Your Choices

You may:

  • Request access to your personal information

  • Ask for corrections

  • Request deletion of your information, subject to legal or operational requirements

Requests can be made by contacting us directly.

8. Children’s Privacy

Lokal does not knowingly collect personal information directly from children. Any information about children is provided voluntarily by parents or guardians for care-related purposes only.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Continued use of the website or services indicates acceptance of any updates.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: hello@joinlokal.com
Location: Bend, Oregon